PRIVACY POLICY

Physician Wayfinder LLC  (“Company”, “we”, “us” or “our”) respects the privacy of its users (“user” or “you” or “your”) and is committed to protecting it through this Privacy Policy.


This Privacy Policy governs your access to and use of www.physicianwayfinder.com, forms, content, functionality and services offered on or connected thereto our website (the “Website” or the “Site”).   This Policy is designed to inform you how Physician Wayfinder LLC collects, uses, and shares your personal information when you use the Website.  This policy applies to information we collect on the Website and in email, text, other media forms or other electronic messages between you and the Website.


Please read the Privacy Policy carefully before you start to use the Website. BY USING OR ACCESSING THE WEBSITE, YOU ARE ACCEPTING AND AGREE TO BE BOUND AND ABIDE BY THE PRIVACY POLICY.  If you do not want to agree to the Privacy Policy, you must not access or use the Website. 


Information We Collect About You


Gathering, Use and Disclosure of Non-Personally-Identifying Information.


“Non-Personally-Identifying Information” is information that, without the aid of additional information, cannot be directly associated with a specific person. Like most website operators, we automatically collect certain Non-Personally-Identifying information about your device when you visit the Site, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the traffic pattern through the site, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information”. 


We collect Device Information using the following technologies: 

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. 

  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. 

  • “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site. 


We use Device Information for:


  • Functionality: To recognize you on our website, keep track of services you have used, record registration information and recognize your previously selected user preferences, including your preferred language and your location.

  • Advertising: To collect information about your visit, the content you viewed, the links you followed, and information about your web browser, device, and IP address. We sometimes share limited aspects of this data with third parties for advertising purposes.

  • Statistical Data: By identifying patterns and trends in usage, we are able to better design the Website to improve users’ experiences and service offerings, both in terms of content and ease of use.


You can set your browser not to accept cookies, and the website above tells you how to remove cookies from your browser. Some of our website features may not function if you disable cookies. Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser. 


Collection, Use and Disclosure of Personally-Identifying Information You Provide to Us.


“Personally-Identifying Information,” is information such as a name or email address that, without more, can be directly associated with a specific person.  We may collect a range of Personally-Identifying Information you provide to us directly.  The Website provides various places for users to provide information. We collect information that users provide when you register for our service, fill out forms on the Website, communicate with us via contact forms, voluntarily respond to surveys or polls, search queries on our search feature, provide comments or other feedback, log in with social network credentials, signup to receive newsletters or communications, and provide information when ordering a product or service via the Website.  We refer to the data you provide as “Provided Information.”


The Provided Information we collect may include:

  • Personal-Identifying Information such as each user’s name, address, email address and telephone number

  • Billing or Financial Information such as billing address, shipping address, payment information, including valid credit card number and associated expiration date, or other financial institution data

  • Demographic or relevant information including gender, age, hometown, etc.

Users of the Website are under no obligation to provide any Provided Information or Personally-Identifying Information of any kind.  However, user’s refusal to do so may prevent the user from using certain Website feature 


When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Provided Information. 

How We Use Your Personal Information
We use the Provided Information that we collect generally to deliver the services and products you have requested.  Additionally, we use Provided Information to: 

  • Present our Website and our contents to you

  • Communicate with you

  • Contract between you and the Company

  • Administer our business activities, including providing customer service and managing your account

  • Inform you of updates

  • Customize your experience

  • Measure consumer interest in our services 

  • Screen and protect us against potential risk of error, fraud and other criminal activity

  • From time-to-time provide you with information, offers or advertising relating to our products or services

  • To do as otherwise described to you at the time of collection

  • We may use financial information or payment method to process payment for any purchases made on the Website or enroll you in the programs in which you elect to participate.



We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). 


How We Share Your Personal Information 


We share your Personal Information with third parties to help us use your Personal Information, as described above. We may use third-party vendors, Google Analytics to help us understand how our visitors use the Site - you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.


The types of third parties with whom we might share elements of your Personal Information include:

  • Payment processors engaged by us to securely store and handle payments information, such as credit or debit card information

  • Providers of email management and distribution tools

  • Providers of security and fraud prevention tools and services

  • Providers of data aggregation and analytics software services that allow us to effectively monitor and optimize our site


We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights. 


How We Protect Your Information and Secure Your Data


We take the security of your Personal Information seriously and we use commercially reasonable security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of information you provide to us and the information we collect automatically.  This includes using standard security protocols and working only with reputable third-party vendors.  Of course, no computer network or data transmission on the internet can be guaranteed to be 100% secure and so you submit your information at your own risk.  We are not responsible for third-party circumvention of any privacy settings or security measures.


We will maintain your Personal Information for our records unless and until you ask us to delete this information. 


Email Communication


We may occasionally use your name and email address to send you notifications regarding new services offered that we think you may find valuable, newsletters, site updates or other service-related announcements. Generally, you may opt out of such emails at the time of registration or through your account settings, though we reserve the right to send you notices about your account, such as service announcements and administrative messages, even if you opt out of all voluntary email notifications.  We are not responsible for the receipt of any such emails. You are responsible for ensuring that our email address(es) are not blocked or forwarded to your spam folder.


If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received online, mail, and telephone. This also applies when you register for our website, sign up through any of our forms using your email address or make a purchase on this site.


Behavioral advertising 


As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.


You can opt out of targeted advertising by using the links below: 


Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at http://optout.aboutads.info/. 

Your data protection rights 


If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. Under certain conditions, you may also have the right to restrict or object to our processing of your data, and to request that we transfer your Personal Information to another organization. If you would like to exercise any of these rights, please contact us through the contact information below. 

Additionally, if you are a European resident, we note that we are processing your information to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Please note that your information will be transferred outside of Europe, including to Canada and the United States. 


Third Party Websites


Our privacy policy applies only to our website. We are not responsible for the data collection, privacy practices or policies of any third-party site to which we may provide a link or that may link to our site. We encourage you to read the privacy statement and terms of use of other sites.


Children Under the Age of 13



Our Website is not intended for Children under 13 years of age.  The features, programs, and other aspects of our service requiring the submission of personally identifiable information are not intended for anyone under 13 years of age. We do not knowingly collect personally identifiable information from children under the age of 13. If you are under 13 then you may not use or access our website or services at any time or in any manner. If you are under 13, do not use or provide any information on this Website or through any of its features on the Website, use any of the interactive features of this Website or provide any information about yourself to us.

If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at admin@physicianwayfinder.com.

Changes 


We may update this privacy policy from time to time at our sole discretion to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. 

Complaints


Please contact us if you have any complaints about how we use your Personal Information so we can resolve the issue whenever possible. Residents of the European Union also have the right to lodge a complaint with your local data protection regulator, such as the Information Commissioner’s Office in the UK.


Contact us 


For more information about our privacy practices, if you have questions, or if you would like to exercise your data protection rights, please do not hesitate to contact us.


Email us: admin@physicianwayfinder.com

Write to us: P.O. Box 4506, Saratoga Springs, NY 12866


Last updated: 8/1/2021